Job Search Sites/Cloud Storage Services
Job Search Sites
Job search sites are a common way to look for employment. If your loved one used these services, it is better to close down their account. These sites usually have an enhanced option for a fee that may automatically renew. In addition, you will stop all the notifications and job offers that may continue to come if you didn’t.
When you know your loved one’s password and username or email you must login to their account to begin the process.
Indeed
Password and username unknown — Make a request using the Indeed Help Center.
Monster
Password and email unknown — Email Monster Customer Service or call them at 1-800-MONSTER (800-666-7837) Mon-Fri 9am- 5:30pm EST to talk to a Customer Service Representative.
Cloud Storage Services
It is no longer necessary to store data and information on local servers, personal computers, or external hard drives; it can be stored in the Cloud. The Cloud is a group of servers that will store your data and information that can be accessed at time from any device.
The cloud is a major advantage for companies since they will no longer be dependent on an onsite server that could crash and interrupt business. For individuals, it can serve as a convenient way to store large amounts of data, such as photographs and music libraries, and protect against losing this information in the case of loss or hardware problems.
After your loved one’s death, there are reasons you should look for any data and information stored on the cloud.
- The information may be of personal or sentimental nature that you would want to preserve.
- If the information may be of financial or legal nature needed to settle the estate.
- While reasonably secure, any information or data in the cloud could be vulnerable to hackers and used for financial gain or identity theft.
When you know your loved one’s password and username or email you must login to their account to begin the process.
Before you delete the account, decide what to do with the content. If you would like to keep the content, it will be easy to do if you have their credentials. If you do not, you should contact the company to see if you will be allowed to access and transfer the content.
Adobe Creative Cloud
Password and email unknown — Try calling Adobe Customer Service at 800-685-3644 to ask about accessing and closing their account.
Apple iCloud
Password, Apple ID, and username known — All Apple accounts including iCloud can be managed from a single location using their Apple ID.
Password, Apple ID, and username unknown — Contact Apple Support or call them at 1-800-275-2273.
To access the content of your loved one’s account you must obtain a court order that names you as the rightful inheritor of their loved one’s personal information.
Dropbox
Password and email unknown — Contact Dropbox Support.
To request access to their account create a support ticket.
Evernote
Password and username or email known.
Password and username unknown —Message Evernote Customer Service to ask about accessing and closing their account.
Google Drive
Password and username unknown — You can contact Google or make a direct request to close or access the contents of your loved one’s account.
OneDrive
Password and email unknown — If you wait, Microsoft will delete an outlook.com account if no one logs into it for 12 months. To delete or request the contents of your loved one’s OneDrive contact the Windows Live Custodian of Records by emailing msrecord@microsoft.com to initiate the process.